:orphan: ******************************************** Password recovery for appliance How to guide ******************************************** """""""""" Overview """""""""" This document outlines how to reset the admin password back to factory defaults for a Swivel hardware or VM appliance. """""""""""""""""""""""""" Prerequisites """""""""""""""""""""""""" Swivel Appliance 2.x, 3.x, 4.x """""""""""""""""""""""""""""""""""""""""""""""""""""" Admin Console Password Reset Procedure using Sysresccd """""""""""""""""""""""""""""""""""""""""""""""""""""" This procedure can be used when the Webmin cannot be logged into. **Boot from sysrescue CD** See `System Rescue CD `_ **Mount file system** Mount the root partition. Note: If sda2 is not found then try sdb2 instead. .. code-block:: text mkdir /root/temp .. code-block:: text mount /dev/sda2 /root/temp .. code-block:: text export SHELL=/bin/bash .. code-block:: text chroot /root/temp This will take you to a different prompt. Then run the following command: .. code-block:: text passwd admin Type in the default password. You will be asked to confirm it. **Known Issues** When trying to the above step of "passwd admin" and you are present with the error "Unknown user 'admin'" then vi /etc/passwd and add the following line to the list: admin:x:0:0::/home/admin:/bin/bash """"""" Testing """"""" Login with the default username and password.