IOS OPERATING SYSTEM

To carry out the migration from the AuthControl Mobile V5 application of its version 5.13.0 to the AuthControl Mobile Authenticator (AMA) application in its version 7.0.0 on the same mobile with iOS operating system, you must perform the following steps:

Step 1: Verify that the AuthControl Mobile V5 app is updated on the device to version 5.13.0, otherwise you will need to run the app update. (Go to the info page of the application and verify that the information it shows you is the one indicated in the figure 14).

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Figure 14

If the information displayed on the screen of your mobile is different from that presented in figure 14, follow the next steps.

  1. Open App Store.
  2. Tap the profile icon at the top of the screen.
  3. Scroll to view pending updates and release notes. You can locate the AuthControl Mobile V5 application and press to update only this application, or you can update all of them (see figure 15 and figure 16).
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Figure 15

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Figure 16

Step 2: Download the AuthControl Mobile Authenticator (AMA) app in its 7.0.0 version from App Store (see figure 17), preconfigure the app so that it is ready for provisioning (review annex 2 as a guide to preconfigure the application).

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Figure 17

Step 3: Launch the AuthControl Mobile Authenticator (AMA) app, once on the home page of the app, click on the Menu option located at the top right of the screen (see figure 18).

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Figure 18

Step 4: When entering the Menu page, the following options will be displayed on the screen: “Logs”, “About this App”, “About us”, “Migration” and “App settings”. Click the “Migration” option (see figure 19).

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Figure 19

Step 5: The Migration page will be displayed on the screen with two options: “Read QR Code from another device (Read QR Code)” and “Receive data from the same device (Get the token)” (see figure 20).

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Figure 20

Step 6: Press the “Get the token” option. Once you have clicked on the “Get the token” option, a dialog window is displayed with the Migration Code and two options: “Cancel” and “Ok”. Memorize (write down) the Code, click the “OK” option, minimize the app and enter the AuthControl Mobile V5 app (see figure 21).

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Figure 21

Step 7: Already in the AuthControl Mobile V5 app on the Menu screen, the following options will be displayed: “Security Code”, “Manual Provisioning”, “Migration”, “E-mail”, “Direct Call” and “Deprovision” (see figure 22 and figure 23).

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Figure 22

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Figure 23

Step 8: Click on the “Migration” option. Two options will be displayed on the screen: “Create the QR code to read it on another device (Create QR Code)” and “Create the TOKEN and send the data to the same device (Send the data)” (see figure 24).

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Figure 24

Step 9: Click on the “Send the data” option, a dialog box is displayed for you to enter the Migration code, with the “Cancel” and “OK” options (see figure 25).

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Figure 25

Step 10: Enter the code generated by the AuthControl Mobile Authenticator (AMA) app, and press the “OK” option (see figure 26, code we got in step 6, figure 21).

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Figure 26

Step 11: The app performs its internal migration process and presents the dialog box that the AuthControl Mobile Authenticator (AMA) app has been provisioned correctly, or if there was any error in the process, it indicates that the app was not provisioned (see figure 27 y figure 28).

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Figure 27

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Figure 28